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Legendary Service and Support.

A team of experts focused on meeting the unique needs of the produce industry.

Support

Personalized service for your unique business needs.

We are very proud of the comprehensive support we provide to Famous Software users. Famous Software users will tell you that we are known for our legendary support before and after the sale. From our Support Center, Technical Services and Custom Development teams to our Consultants and Training Professionals in the field, we think we have the best and the brightest people in place to serve you.

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Consulting

Helping you get the most value from Famous technology.

Every Famous consultant develops a comprehensive understanding of each customer’s unique business requirements. Famous consultants develop system architecture, audit customer processes and identify opportunities for improvement and cost saving through technology or process changes, working to help you fine-tune operations and get the most out of our software.

Training

Hands on education to ensure your company is running as efficiently as possible.

Famous Training sessions are designed to meet your company's specific needs by helping your team use Famous more effectively. By sharpening the skills of your in-house talent, you can develop your employees’ expertise on new and existing features to maximize the value of your Famous investment. Whether you want onboard new users to learn the basics or deepen existing product knowledge for your champions, we have content tailored for you.

Technical Services

We put the right team in place to ensure a smooth technology transition.

Since Famous ERP Software integrates with all aspects of your operation, technical support is critical. We work closely with your in-house IT specialists or your outside consultants to set up and protect your Famous installation and related networking technology.

Custom Development

Creating specialized features or modifications to meet unique needs.

While Famous Software can be deployed directly "out of the box," many users request specialized features, reports, and other modifications. Our talented consultants and developers will assist you with the analysis and programming necessary to accomplish any custom configuration or modification.

What Our Customers Say

The Famous Team helped us overcome many hurdles, broke down system silos that existed within our organization, and streamlined our entire organization's processes. Famous Software knows the fresh produce industry innately and can offer greater insight when compared to their software competitors.
Famous Consulting Services reimaged the way we operate on a daily basis. Famous identified areas where we could improve and executed the visions and goals given by leadership. Without a doubt, we are a more efficient workforce due to the services of Famous Consulting Services.
Famous Training Services provides our users a solid foundation and a level of comfort in Famous that pays off in efficiency and accuracy. I recommend Famous Training Services to any organization that seeks excellence through continuous improvement.
We had an amazing and comforting experience with Famous Training Services during our implementation. Our trainer was very patient with our users, and they came out feeling very confident in their Famous knowledge after a one-day training session.
Famous Training was crucial in successfully going live with five different companies simultaneously. Our critical employees involved in the setup of Famous were extensively trained over several months before our go-live. This factor majorly contributed to it being the best program conversion I have experienced in my 30+ year career.
Glen Alameda
Director of Supply Chain and Compliance at Ocean Mist Farms
Anthony Serafino
Executive VP at EXP Group
Paul Pappas
President at Pete Pappas & Sons
Karrie Navarro
General Manager at Super Starr International
Yasmin Jafroodi
Accounting Manager at Westland Floral